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.facts-list{grid-template-columns:1fr;gap:2px}.legal .facts-list dd{margin-bottom:10px}.legal section{scroll-margin-top:80px}}@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}.card img{transition:none}.card:hover img{transform:none}}.chat-fab{inset-inline-end:24px;z-index:16;background:var(--navy);min-height:48px;color:var(--on-navy);font:500 15px var(--font-text);cursor:pointer;border:0;border-radius:24px;align-items:center;gap:10px;padding:0 18px;display:inline-flex;position:fixed;bottom:24px;box-shadow:0 10px 24px #172f3b47}.chat-fab.up{bottom:92px}.chat-fab svg{width:22px;height:22px}.chat-fab:hover{background:var(--navy-hover)}.chat-badge{top:-6px;background:var(--bronze);min-width:20px;height:20px;color:var(--ink);border-radius:10px;justify-content:center;align-items:center;padding:0 6px;font-size:12px;font-weight:600;display:flex;position:absolute;inset-inline-end:-4px}.chat-box{inset-inline-end:16px;z-index:17;background:var(--paper);border:1px solid var(--line);flex-direction:column;width:min(360px,100vw - 32px);height:min(520px,100vh - 32px);display:flex;position:fixed;bottom:16px;box-shadow:0 18px 48px #172f3b52}.chat-head{background:var(--navy);color:var(--on-navy);justify-content:space-between;align-items:center;padding:12px 16px;display:flex}.chat-x{color:inherit;cursor:pointer;background:0 0;border:0;padding:0 4px;font-size:24px;line-height:1}.chat-list{background:var(--page);flex-direction:column;flex:auto;gap:8px;padding:14px;display:flex;overflow-y:auto}.chat-m{white-space:pre-wrap;overflow-wrap:anywhere;max-width:85%;padding:10px 14px;font-size:15px;line-height:1.5}.chat-m.staff{background:var(--paper);border:1px solid var(--line);align-self:flex-start}.chat-m.visitor{background:var(--navy);color:var(--on-navy);align-self:flex-end}.chat-m .who{color:var(--bronze-ink);margin-bottom:2px;font-size:12px;display:block}.chat-note{color:var(--muted);text-align:center;padding:4px 8px;font-size:13px}.chat-note.bad{color:#8d3329}.chat-send{border-top:1px solid var(--line);flex-wrap:wrap;gap:8px;padding:10px;display:flex}.chat-send input,.chat-send textarea{border:1px solid var(--line-strong);background:var(--page);min-height:44px;font:inherit;resize:none;flex:100%;padding:8px 12px;font-size:15px}.chat-send input:focus,.chat-send textarea:focus{outline:2px solid var(--bronze-ink);outline-offset:0}.chat-send .btn{min-height:44px;margin-inline-start:auto;padding:0 20px}@media (max-width:600px){.chat-fab-text{display:none}.chat-fab{padding:0 13px}}