Privacy policy
What personal data we collect through this website and our social media accounts, why, and what you can ask us to do with it.
Last updated: 14 November 2026
Who we are
Right Space Development is the trading name of Right-Space Developments LLC, a limited liability company under Egypt's Investment Law No. 72 of 2017. We decide how the personal data described in this policy is used (“we”, “us”).
- Legal name
- Right-Space Developments LLC
رايت سبيس للتطوير العقاري (ش.ذ.م.م) - Commercial Register
- No. 33959, Alexandria Investment Commercial Register office
- Registered address
- 398 El Horreya Road (Abu Qir main road), El Fanar Tower, Sidi Gaber, Alexandria, Egypt
- Website
- rightspacedevelopment.com
- Contact
- Contact page
This policy covers our website, rightspacedevelopment.com, and the messages, comments and forms you send to our Facebook Page, Instagram account, WhatsApp number and TikTok account.
What we collect and why
Contact form
When you send the form on our Contact page, we receive your name, your phone number and/or email, the service you are interested in, the area of your space, your message and the language of the page. We use them to answer you and to follow up your enquiry. The message is saved in our database, and our staff system records it as an enquiry for the right person on our team. If our team has turned on email alerts, a copy is also emailed to our team.
Book a visit
When you book a visit, we receive your name, phone number, email (if you give one), the service, the day and hour you chose and your note. We use them to arrange the visit: the booking goes on our team’s calendar as an enquiry, someone calls you to confirm, and if you gave an email we send you a confirmation email.
Website chat
When you use the chat, we receive the name and phone number you type, your messages, the page you were on and the language of the page. Our customer service team reads and answers your messages in our staff system. If you leave a phone number and nobody answered, we record it as an enquiry and call you back.
Messages from us
If you have enquired with us, we may send you news about our projects and services by email or WhatsApp. Every email has a link to unsubscribe. You can also ask us at any time to stop these messages, through our Contact page, and we will stop them.
Protection against misuse
To limit how many messages, bookings and chats one connection can send, we keep with each of them a one-way code (a keyed hash) made from your IP address. We do not keep your IP address itself.
Visit counter
When you open a page, your browser tells our website which page it is, which site you came from and any campaign tags in the link (such as utm_source). We keep only daily totals: views per page, per source (for example “google” or “facebook”) and per campaign, and the number of visitors. To count each visitor once a day, we make a one-way code from the date, your IP address and your browser’s details (its user-agent); this code is deleted after the day ends. We do not set a cookie for this, and we do not keep your IP address.
Technical data
Like any website, our hosting provider receives your IP address and browser details when your browser asks for a page, so that it can deliver the page and protect the service from attacks.
The AI assistant in our staff system
Our staff system has an AI assistant (Claude, made by Anthropic) that our staff can use to ask questions about our records. When a question is about enquiries, some of the enquiry details we hold, such as your name and the service, area, location and budget you told us, can be sent to Anthropic so that the assistant can prepare its answer. Anthropic works as our service provider, on our instructions. The assistant does not make decisions about you; our staff do.
Where your data is stored
Our website and our staff system run on servers in Frankfurt, Germany, and our database is in Frankfurt too (European Union). Some service providers, such as the email, AI and social media services, may handle data in other countries.
How long we keep it
- Enquiries, visit bookings, chats and social media messages: as long as needed to answer you and follow up, and to meet our legal and accounting duties. You can ask us to delete them sooner (see Deleting your data).
- Copies of comments on our social media posts: deleted automatically 25 months after the comment.
- Visit counter: the daily visitor code is deleted after its day. The page totals contain no personal data and are deleted after 37 months.
- Chat details in your browser: until you clear them.
- Backups: our database provider keeps daily backups, and we keep a monthly backup copy of our system. Data we delete from our systems can stay in these backups for some time, until the backups themselves are deleted. We keep them safe and use them only to restore our systems.
Your rights
Egypt’s Personal Data Protection Law No. 151 of 2020 gives you rights over your personal data. You can ask us to:
- tell you what data we hold about you and give you a copy;
- correct data that is wrong or incomplete;
- delete your data;
- stop or limit using your data, or object to how we use it;
- stop sending you our news messages, at any time;
- withdraw a consent you gave, at any time.
To use these rights, contact us (see Who we are). We may ask you to confirm who you are before we act. You can also complain to Egypt’s Personal Data Protection Center.
Deleting your data
You can ask us to delete the personal data we hold about you, including the copies of your Facebook, Instagram, TikTok and WhatsApp messages, comments and lead form answers.
- Send us a request through our Contact page. Write “Delete my data”.
- Tell us how you contacted us, so that we can find your data: your name and the phone number or email you used, or your Facebook or Instagram name, your TikTok username or your WhatsApp number.
- We confirm that we received your request, and we delete your data from our website and our staff system within 30 days. If the law requires us to keep some of it (for example tax or accounting records), we keep only that part and tell you. Copies in our backups stay until those backups are deleted, and we use them only to restore our systems.
Deleting our copies does not delete what is still on Facebook, Instagram, TikTok or WhatsApp; you can delete your own comments and messages there with the platform’s tools. To remove the chat details kept in your browser, clear this website’s data in your browser settings.
Children
Our website and services are not aimed at people under 18, and we do not knowingly collect their data. If you think a child has sent us personal data, contact us and we will delete it.
Changes to this policy
We may update this policy when our services or the law change. We will publish the new version on this page with a new date.
Social media
When you contact us on social media, the platform passes us what you send, and we keep a copy in our staff system so that our team can answer you in one place:
If you start a Messenger, Instagram or WhatsApp chat from one of our ads, we also record which ad it was, to measure how our ads work.
For our accounts’ statistics (such as reach, views, followers and ad results), we read totals only, not data about individual people.
Facebook, Instagram and WhatsApp (Meta) and TikTok also handle what you send under their own privacy policies.